Customer Service & Shipping

At Hug a Jug our goal is simple... Total Customer Satisfaction!

30-day Return Policy: Our products are guaranteed to give you 100% satisfaction.

If for any reason you are not happy with your purchase you can return it - not to worry, it's that simple. You can return any purchased product for up to 30 days from the purchase date. Products must be in the condition you received them.

100% GUARANTEE POLICY

We will be happy to ship you a FREE replacement part for any manufacturing defects that occur during normal use. Please e-mail your contact information (shipping address, phone number) and the nature of the problem. Damage due to normal everyday use will be repaired at a reasonable charge to the user at our discretion.

To Replace lost parts review the PARTS & ACCESSORIES section

Orders Subject to Sales Tax

Items sold by Hug a Jug Company, and shipped to destinations in the states of California, or Texas are subject to tax.

Hug a Jug Co.
PO Box 941316 | Simi Valley, CA | 93094-1316
888-612-0050 | info@hugajug.com