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Customer Service & Shipping

At Hug a Jug our goal is simple... Total Customer Satisfaction!

Return Policy: Our products are guaranteed to give you 100% satisfaction.

If for any reason you are not happy with your purchase you can return it - do not to worry, it's that simple. You can return any purchased product.


We will be happy to ship you a FREE replacement part for any manufacturing defects that occur during normal use. Please e-mail your contact information (shipping address, phone number) and the nature of the problem.

*Damage due to normal everyday use will be repaired at a reasonable charge to the user at our discretion.

To Replace lost parts review the PARTS & ACCESSORIES section

Orders Subject to Sales Tax

Items sold by Hug a Jug Company, and shipped to destinations in the state of California are subject to Sales tax.

Hug a Jug Co.
Orange County, CA

Service & Shipping